Tag Archives: industrialization

I spend most of my working life striving to automate things, but in other parts of my life (what remains of it aside from work) I’m getting increasingly annoyed with the automation of everyday life.

Supermarket self-checkout machines, “live chat” customer service… I could pick from any number of modern irritants made worse by the removal of humans, but today I’m going to pick on TfL‘s ticketing system.

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